These guys are great! Dave, over there, works his ass off!
Bunch of CROOKS! Assistant manager, besides being rude, rented me a dirty car that was missing half a fender and the remaining half was ZIP-TIED to be kept in place. I got the car for a roadtrip and by the middle of it, the bumper was falling off (I only drove on interstates 90 and 80 and main highways) and the fender (below the bumper) was dragging below! You can hear it dragging on the ground as I drove, it was pretty scary! Luckily, the Oklahoma Hertz office took the car and gave me another. If you're going to rent a car, how are you going to mark off the pre-inspection list as "no damage besides a scratch on the rear bumper" and rent me a car with a broken fender that's kept together with a ZIP-TIE? I have pictures of the zip-tie. I couldn't make this stuff up. Very unsafe practice.
Keith picked me up after my car accident. Took care of me with rental rates. Especially after he found out the person who hit me insurance didn’t cover my car rental nor did mine. Great service. I’d definitely use Hertz & Keith at this location.
Didn't get the car we wanted but the staff was very cooperative
The Customer service here was great until 2 weeks after I bring the rental back I am charged for an ez pass $25 . They gave me a car with an ez pass in it and now tells me that I had to pay for it, that’s insane he did not say I would be charged so I went through a 50 cent toll and had to pay $25 that’s wrong i would never use this car service again
Hertz is a US Car Rental based in Totowa, New Jersey. Hertz is located at 79 Union Blvd, Totowa, NJ 07512, USA.
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